As children, we were taught that communication is a two-way street. It is not just about talking; it’s also about listening. It’s not only about disseminating information but also about actively listening and engaging with others. Today, as adults, we find that many didn’t learn the same lesson or else didn’t take it to heart. Experts argue that effective communication …

Mouka celebrates this year’s customer service week with a strong commitment to delivering quality sleep solutions crafted with world-class technology for healthy sleep to enable consumers to wake up refreshed and ready to take on the day. The global initiative, observed from Monday, 3rd to Friday 7th October, with the theme “Celebrate Service”, is intended to celebrate customer service and …