The South East zone of the Association of the Electricity Consumers of Nigeria (ECAN) has warned against the “ongoing attempt by a few persons to mislead electricity customers in the Aba Ring-fenced Area (ARFA) comprising nine of the 17 local government areas (LGAs) in Abia State over regular bill payment. Engr Joe Ubani and Comrade Chris Okpara, the ECAN zonal …

The Ibadan Electricity Distribution Company (IBEDC) has issued a public apology to customers following widespread power disruptions across its service areas. The outages, which affected several 11kV feeders, were attributed to a combination of forced outages, load shedding, earth faults, and disconnections due to non-payment. This was outlined in a press release shared by IBEDC on its X account late …

The Court of Appeal has awarded the sum of N15 million as general damages against MTN Nigeria Communications Limited for bombarding a customer’s phone number with unsolicited messages and caller tunes when the customer didn’t subscribe to the services. Justice Okon Abang of the Abuja division of the appellate court made the pronouncement while delivering judgment in an appeal brought …

In another demonstration of its resilience and commitment to its subscribers, Patricia Technologies, a leading financial services technology firm based in Lagos, has commenced actual repayment to its subscribers who were affected by a reported security breach suffered on its cryptocurrency trading platform. This development marks a significant step forward in the firm’s effort at restoration for its affected customers. …

Swift Networks has warned customers against making payments for its services through any Guaranty Trust Bank (GTB) payment portal. The company warned its customers not to use GTB USSD code (737), online banking, mobile banking, and bank transfers. In a statement on Tuesday, the company encouraged customers to switch to alternative payment methods for an easy and quick experience, as …

Customers of Ikeja Electric, one of Nigeria’s leading utility companies, have expressed frustration over poor network connectivity, which has made it impossible for them to recharge their electricity meters for the past two days. In interviews conducted by Vanguard, several residents connected to Ikeja Electric reported persistent network issues, with all attempts to recharge proving unsuccessful, even though electricity supply …

The Chartered Institute of Bankers of Nigeria (CIBN) on Wednesday reassured Nigerians that the banking system remained “safe, sound and resilient”, dispelling fears of bank liquidations. CIBN’s President/Chairman of Council, Prof. Pius Olanrewaju gave the reassurance in a statement in Lagos to correct misinformation and fake news that licence of more banks will be revoked. Olanrewaju emphasised the importance of …

Commercial banks’ customers deposited N8.9 trillion new cash in banks’ vaults in the last one year, members of the Central Bank of Nigeria (CBN)-led Monetary Policy Committee (MPC) have said. MPC member,  Prof. Festus Adenikinju, said the deposit base represents a 21.4 per cent increase to about N44 trillion in total industry deposits between April 2022 and April 2023. Likewise, …