The Nigeria Civil Aviation Authority (NCAA) has sanctioned Kenya Airways for several consumer-related violations involving three passengers, including one Gloria Omisore. This is contained in a statement on Friday by the director of public affairs and consumer protection, Michael Achimugu. Achimugu stated the NCAA issued a sanction letter on Wednesday to Kenya Airways regarding the passengers’ complaints. ‘The infractions include …

A professor at the University of Lagos has accused Kenya Airways of negligence and unfair treatment after missing his scheduled flight from Nairobi to Lagos due to undisclosed departure details. In a complaint letter by his legal representatives, Nojim Tairu & Co, the passenger, who asked not to be identified, alleged that he was left stranded overnight at Jomo Kenyatta …