Bank customers, phone subscribers slam NCC, reject airtime charges for USSD transactions
Bank customers and phone subscribers have rejected the migration to the End-User Billing (EUB) model for Unstructured Supplementary Service Data (USSD) services which took effect from yesterday. The policy came into effect yesterday. Under the new billing model, USSD charges will be deducted directly from the customer’s airtime balance and not from their bank account. Also, each USSD session will …