UBA introduces ‘Scan to Resolve Complaint’ portal for improved customer experience
Africa’s Global Bank, United Bank for Africa (UBA) Plc, has unveiled a Quick Response solution http://qrdispute.ubagroup.com:8088, called the ‘Scan to Resolve Complaint’ Portal aimed at enhancing satisfaction and swiftly addressing customers’ disputes. The innovative platform marks another significant step by the bank to revolutionise customer service and streamline complaint resolution processes. The ‘Scan to Resolve complaint’ portal is a QR-code …