Netflix is looking at making changes to its password-sharing soon but an incorrect message on the restriction was posted on its help centre page.
The message noted that a Netflix account password sharing is for people who live together in a single household only.
When the information went public, Netflix users reacted with serious backlash on social media and many subscribers threatened to cancel their subscriptions.
Netflix has been threatening a crackdown on password sharing for years and proposed to begin by the end of next month.
The streaming giant said it would begin charging subscribers who share their accounts but did not give a specific date or information for when the new policy would be enacted.
It said: “A person’s geographic location, IP addresses, device IDs, and account activity from devices signed into the Netflix account to determine which devices are in the same household”.
In response to the backlash, The Guardian UK reports that Netflix has apologised and said the information was shared accidentally.
Netflix spokesperson told the newspaper: “For a brief time yesterday (Friday), a help centre article containing information that is only applicable to Chile, Costa Rica and Peru went live in other countries.
“We have since updated it”.
Meanwhile, there are currently no official details or specific information available about how Netflix will implement its password-sharing updates around the world.
