Comfort Emmanson, the Ibom Air passenger at the centre of that airline’s Uyo to Lagos flight’s fracas on 10 August, has offered an apology over her utterances during the incident.
In a statement on Friday, she said: ‘I acknowledge that emotions ran high and that I could have handled myself better. Airplanes are safety-critical environments, and crew instructions matter.
‘If my words or actions contributed to disorder on board, I am sorry for that. I do not condone violence. I am cooperating fully with any fair process that seeks the truth’.
Following the incident, Ibom Air immediately placed the passenger on a travel ban, describing her behaviour ‘unruly’, while Emmanson was dragged to court, which remanded her in Kirikiri Correctional Centre, Lagos.
The Federal Government. however, withdrew its criminal complaint against the passenger, citing ‘consultations with stakeholders in the aviation sector… and considering the remorse shown’.
Emmanson made some remands in her statement on Saturday, which included ‘a balanced, independent review of everything that happened — from the cabin exchange to ground handling — so lessons are learned on all sides.
‘Clear guidelines that protect safety and the dignity of passengers, including strict prohibitions on filming or exposing restrained individuals.
‘Civility going forward. I will speak with investigators in good faith. I ask the public to allow the process to work and to avoid threats or harassment toward anyone involved’.
She recounted what transpired: On Sunday, 10 August 2025, I boarded an Ibom Air flight scheduled between Uyo and Lagos. Shortly after boarding, a disagreement started over my phone use during safety procedures. I attempted to switch it to flight mode, but the exchange with a crew member became tense and, sadly, escalated.
‘There are versions of this story circulating that I violently attacked staff; the airline’s statements and some media reports say I assaulted a flight attendant and was later removed from the aircraft by security. Those are serious claims, and I understand why people are upset.
‘Here is what I lived through: The interaction quickly shifted from instructions to confrontation. An eyewitness who sat beside me later told the media that a crew member “threatened to deal with” me during the exchange. I felt provoked, intimidated, and singled out. That does not excuse raised voices or any contact — but it is part of what happened.
‘On the ground in Lagos, the situation became chaotic. I was forcibly removed and restrained. In the struggle my clothing was disheveled, leaving me exposed while being filmed. No one deserves to be treated without dignity — even in conflict’.
Emmanson protested strongly against her dehumanisation. ‘What I cannot accept is the indignity and public shaming that followed. Being forcibly exposed and filmed, with clips posted online, crossed a line. The Nigerian Bar Association publicly condemned my treatment and called for accountability; I am grateful that they recognized the dignity issues involved’.
She further said: ‘A lifetime “no-fly” ban was announced at first; as of today (15 August 2025), multiple outlets report that airlines have lifted the lifetime ban following the review by authorities. I appreciate this step toward fairness’.
She expressed appreciation to those who stood by her during the incident, saying: ‘Thank you to my family, friends, legal team, and Nigerians who insisted that safety and human dignity can — and must — coexist. I’m healing and I’m hopeful. I will share more when the formal processes conclude.
‘To my family, friends, and everyone following this matter online — thank you for your prayers and concern. I owe you a clear account of what happened and where I stand’.
