Home Business Telecoms No debt cancellation for subscribers, says MTN

No debt cancellation for subscribers, says MTN

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The mobile telecommunication corporation, MTN has alluded to the recent debt cancellation status on its subscribers’ network as a system error.

The network provider made this known in a tweet on its official handle on X (formerly Twitter) on Saturday.

The firm explained that an unexpected glitch in its system caused the cancellation of debt owed by its network subscribers, stressing that the debt status remained unchanged.

Netizens had expressed their satisfaction with the debt cancellation, with many believing that MTN deliberately erased their debts.

One user, Fatai said: “Debt has been paid. MTN debtors, check your account, MTN don clear una gbese“.

Another user, Ikechukwu Amara, said: “What a time to be alive. I actually thought it was a joke until I did it myself, my N5,000 debt has been cancelled”.

Too Cute, another X user, said that MTN is doing giveaways to its customers across the country, and that’s why they cancelled all the debt owed.

However, one Bukola declared that MTN could never give anything free without them benefitting in the end, adding, “Una dey trust company for this country. How will MTN which is facing this economic downturn, dash Nigerians such huge money? How will they make it up? This one na Shege pro max all of una go see (sic).

But on its support handle, MTN wrote: “Yello, we are aware that some of our customers’ xtratime debt was cleared. It was a system glitch, the airtime was not cleared.

“The issue is receiving attention from our support team and feedback will be shared once received. Thank you”.

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